In this article, I will show you how to resolve error 0x87D13BA2 that occurs when deploying a macOS LOB app in Microsoft Intune. You encounter the error message: One or more apps contain invalid bundleIDs (0x87D13BA2) even though the LOB app installation is successful on Mac devices.
Intune supports adding and deploying macOS line-of-business (LOB) apps to enrolled Mac devices. However, sometimes the deployment doesn’t go as expected, and you encounter weird errors.
In most cases, macOS LOB apps deployed through Intune fail to install due to incorrectly uploaded application bundle IDs and versions or when the devices fail to download the content. Fortunately, for the macOS LOB 0x87D13BA2 app error, we have an error code and an error description, making troubleshooting easier.
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Why do you encounter macOS LOB app Error 0x87D13BA2 in Intune?
The error 0x87D13BA2 occurs when deploying a macOS LOB app in Intune due to the following reasons:
- Multiple applications are included in a macOS LOB app package
- The installation status of all individual applications included in the package is not reported back to Intune
- One or more apps contain invalid bundleIDs.
Editing the macOS LOB app information and removing the invalid apps resolves the error 0x87D13BA2.
Symptoms
Let me now explain what happens when you encounter the macOS LOB app error 0x87D13BA2 in Intune with an example.
While deploying new Microsoft Teams for macOS with Intune, I encountered the error 0x87D13BA2. Surprisingly, the Teams app was successfully installed on a Mac. However, the Intune portal showed the app failed to install with an error code of 0x87D13BA2.
While deploying new Microsoft Teams for macOS with Intune, I encountered the error 0x87D13BA2. Surprisingly, the Teams app was successfully installed on a Mac. However, the Intune portal showed the app failed to install with an error code of 0x87D13BA2.
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Fix Error 0x87D13BA2 deploying a macOS LOB app in Intune
Now that you understand the reasons why you encounter error 0x87D13BA2 when deploying a macOS LOB app in Intune, let me show you the steps to resolve this.
Use the following steps to resolve this problem and enable the macOS LOB app to correctly report its status:
Step 1: On a macOS device that has the LOB app installed through Intune, open Terminal and run the following command to output a list of installed apps to the current directory:
After running the above command, open the InstalledApps.txt file in a text editor. You may also copy InstalledApps.txt to a different folder using the cp command and open the file with your favorite text editor.
Step 2: Sign in to the Intune admin center. Go to the affected app in Intune by selecting Properties > App Information > Edit.
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